Legal Notice & Disclosures

Licensing Information

You may verify our licensing status at the Nationwide Mortgage Licensing System (NMLS) Consumer Access website: www.nmlsconsumeraccess.org

HUD/FHA Disclaimer

Not Financial Advice

The information provided on this website is for educational and informational purposes only. It does not constitute financial, legal, or tax advice. You should consult with qualified professionals (including HUD-approved HECM counselors, financial advisors, attorneys, and tax professionals) before making any decisions about a reverse mortgage or other financial matters.

Calculator Disclaimer

The HECM calculator provided on this website uses interpolated approximations from HUD HECM principal limit factor tables and is intended for educational purposes only. Actual loan amounts, interest rates, fees, and terms will vary based on multiple factors including but not limited to: current market conditions, lender requirements, property appraisal, borrower qualifications, and underwriting guidelines. The calculator does not constitute a loan estimate, pre-approval, or commitment to lend. All loan applications are subject to credit approval and underwriting.

Equal Housing Opportunity

Loan Factory, Inc. is an Equal Housing Opportunity Lender. We do not discriminate on the basis of race, color, religion, national origin, sex, marital status, age, sexual orientation, gender identity, familial status, disability, or any other characteristic protected by federal, state, or local law.

If you believe you have been discriminated against, you may file a complaint with the U.S. Department of Housing and Urban Development or the California Department of Financial Protection and Innovation.

Required HECM Counseling

Federal law requires that all HECM loan applicants complete counseling with a HUD-approved HECM counselor before proceeding with a loan application. This counseling must be completed with an independent third-party counselor and is designed to ensure borrowers fully understand the features, costs, and implications of a reverse mortgage. A list of HUD-approved counselors can be found at www.hud.gov.

Important HECM Information

Before proceeding with a HECM loan, you should understand:

• You must be at least 62 years old to qualify for a HECM
• You must occupy the property as your primary residence
• You are responsible for paying property taxes, homeowners insurance, HOA fees (if applicable), and maintaining the property
• Failure to meet these obligations may result in foreclosure
• The loan becomes due when you permanently leave the home, sell the property, or pass away
• A HECM may affect your eligibility for needs-based government programs like Medicaid or SSI
• HECM proceeds may reduce the equity available to you and your heirs
• Costs include origination fees, mortgage insurance premiums, closing costs, and ongoing interest charges

No Guarantee of Approval

Submission of an inquiry or loan application does not guarantee approval. All loan applications are subject to credit review, property appraisal, and underwriting approval. We reserve the right to decline any application that does not meet our or our lending partners' underwriting guidelines.

Interest Rates and Fees

Interest rates, fees, and loan terms shown on this website are estimates and subject to change without notice. Actual rates and fees will be provided to you in writing during the loan application process, including in your Loan Estimate and Closing Disclosure as required by federal law.

Service Area

Billy Robles and Loan Factory, Inc. are licensed to originate HECM loans in California. We may be able to assist borrowers in other states depending on licensing. Please contact us to confirm service availability in your area.

Website Terms of Use

By using this website, you agree to the following:

• The content is provided "as is" without warranties of any kind
• We may update, modify, or discontinue the website at any time
• You will not use the website for any unlawful purpose
• We are not liable for any damages arising from your use of the website
• Links to third-party websites are provided for convenience only; we are not responsible for their content

Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of Billy Robles, Loan Factory, Inc., or our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without written permission.

Consent to Electronic Communications

By providing your contact information, you consent to receive electronic communications from us, including emails, text messages, and phone calls regarding your inquiry or loan application. You may opt out of marketing communications at any time, but you may still receive communications related to an active loan application or existing loan.

Do Not Call Registry

By submitting your phone number, you expressly consent to be contacted by Billy Robles and Loan Factory, Inc. at the number you provide, including via automated telephone dialing system or artificial or prerecorded voice, even if your number is on a corporate, state, or national Do Not Call Registry. This consent is not required as a condition of purchasing any property, goods, or services.

Changes to This Notice

We reserve the right to modify this Legal Notice at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website after changes are posted constitutes acceptance of the revised terms.

Governing Law

This Legal Notice and your use of this website are governed by the laws of the State of California and applicable federal laws, without regard to conflict of law provisions.

Contact Information

If you have questions about this Legal Notice, please contact: